Cancel or view benefits For Username, enter the user name provided by your Amazon WorkMail … we'll use this information to improve our online Help. Requests to update payment information that are not linked to an Amazon order you placed or an Amazon service you subscribed to.
Amazon will never ask you to make a payment outside of our website and will never ask you for remote access to your device. Add or edit payment methods Track or cancel orders Attachments or prompts to install software on your device.Forged email addresses to make it look like the email is coming from Amazon.com. “Amazon will never send you an unsolicited e-mail that asks you to provide sensitive personal information like your Social Security number, tax ID, bank account number, credit card information, ID questions like your mother’s maiden name or your password.”
Exchange or return items If you received correspondence regarding an order you didn't place, it likely wasn't from Amazon.com. In either case, since a human has to interact with you, expect that it will take a lot longer.
Thanks! Change email or password
It seemed to know the credit card number wasn’t real — depending on which numbers I entered, I’d see a MasterCard or Visa logo — but when I hit enter, the field was cleared.So were the scammers hooked up with technology to verify credit card numbers? I feared my laptop could be infected with malware or worse if I actually clicked.But I wasn’t chicken about trying on my smart phone.It brought me to a website that looked a whole lot like it could be an Amazon page. Exchange or return items While we're unable to respond directly to your feedback, Manage Prime
Could be.After trying several times, I gave up on the experiment.Had the scammers been successful, they would have had all the information needed to do some serious damage to my privacy.While scammers can strike at any time, the holiday season is a favorite. The primary address for general support inquiries is: primary@amazon.com. Change email or password Don't open any attachments or click any links from suspicious emails or text messages.
Then the pretty unusual choices for which words were capitalized and which were not.The email instructed me to log in to my Amazon account “and follow the steps.”It said I would be asked to enter my billing address to verify the account.Next, it noted to allow two hours for “these actions to take effect.”That part, I imagine, is so the scammers could have some time with all your personal information before you’d start to get suspicious.The email closed with: “Just Log in update and follow the instructions in you account notifications to see what information you need to provide.”Then it offered an “Update Now” button that I could click to make the needed updates.Before getting to where that button wanted me to go, I took a look at the sending email address.It appeared to be from “account-alert@amazon.com” but right clicking with my mouse found it wasn’t from an Amazon email address.I was curious about what would happen if I clicked on the “Update Now” button, but I was chicken. Payment Settings Your Orders If you've already opened an attachment or clicked a suspicious link, go to Suspicious or fraudulent emails, text messages, or webpages not from Amazon.com often contain: While some departments at Amazon will make outbound calls to customers, Amazon will never ask you to disclose or verify sensitive personal information, or offer you a refund you do not expect.We recommend that you report any suspicious or fraudulent correspondence.
It went downhill from there.“Your Amzon will Be Locked, need authenticate Because of Some Violated Policies in Account .”Note the misspelled Amazon name. Links to websites that look like Amazon.com, but aren't Amazon.An order confirmation for an item you didn't purchase or an attachment to an order confirmation. This isn't the information I was looking for
(I chose George Washington as my new identity and made the new me a few years younger. If you receive a suspicious correspondence, here are some tips to determine if it's from Amazon.com.
Amazon only employs 566,000 or so people to handle billions of customers.
Then note the poor use of the English language. Payment Settings To sign in to the Amazon WorkMail web client. For example, Amazon says: “Amazon will never send you an unsolicited email that asks you to provide sensitive personal information like your social security number, tax ID… This information is confusing or wrong
Scammers are hoping they can slip in their nefarious and tricky emails with the real ones.To help customers stay informed, Amazon, and most other retailers, offer information about phishing on their websites.For example, Amazon says: “Amazon will never send you an unsolicited email that asks you to provide sensitive personal information like your social security number, tax ID, bank account number, credit card information, ID questions like your mother's maiden name or your password.”Note to readers: if you purchase something through one of our affiliate links we may earn a commission.Registration on or use of this site constitutes acceptance of our For example, https://alias.awsapps.com/mail . )The next screen wanted me to verify my credit card, asking for the cardholder name, card number, expiration date and CVV code.I obliged with a bunch of meaningless numbers, but that’s where I hit a snag.
Account Settings That’s not likely to be done by the real Amazon.Opening the email showed the actual Amazon logo, and it shows the same kind of font legitimate Amazon emails have.That was really the scammer’s best work.